User Terms
Terms and Conditions
Effective Date: [Insert Date]
Welcome to Whaps. These Terms and Conditions ("Terms") govern your access to and use of the Whaps platform, including our website, applications, dashboard, and services built on the WhatsApp Cloud API (collectively, the "Service"). By accessing or using Whaps, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Eligibility
You must be at least 18 years old and have the legal authority to enter into this agreement to use Whaps. By using the Service, you represent and warrant that you meet these requirements.
2. Account Registration and Responsibility
To access certain features, you must create an account.
You agree to:
Provide accurate, complete, and up-to-date information
Maintain the confidentiality of your login credentials
Be fully responsible for all activities that occur under your account
Whaps is not responsible for unauthorized access resulting from your failure to safeguard your credentials.
3. Use of the Service
You agree to use Whaps only for lawful purposes and in compliance with:
These Terms
Applicable local, national, and international laws
WhatsApp / Meta Platform Policies
You must not:
Send spam, unsolicited, or fraudulent messages
Violate WhatsApp opt-in, consent, or messaging guidelines
Upload malicious code or attempt to disrupt the platform
Use the Service to transmit illegal, harmful, or misleading content
We reserve the right to suspend or terminate accounts that violate these rules.
4. WhatsApp Cloud API Dependency
Whaps operates using the WhatsApp Cloud API. Delivery of messages, templates, and campaign performance depends on Meta / WhatsApp systems.
Whaps is not responsible for:
Message delivery failures caused by WhatsApp or telecom providers
Account restrictions or bans imposed by WhatsApp due to policy violations
Changes to WhatsApp API features, pricing, or limitations
5. Subscriptions, Fees, and Payments
Certain features of Whaps require a paid subscription.
By subscribing, you agree to:
Pay all applicable fees as per the selected plan
Provide valid and authorized payment information
Allow recurring billing where applicable
All fees are exclusive of applicable taxes unless stated otherwise.
6. Intellectual Property
All content, software, trademarks, logos, and platform components provided by Whaps are the intellectual property of Whaps or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes only. You may not copy, modify, distribute, or reverse-engineer any part of the Service.
7. Data and Content Ownership
You retain ownership of the data, contacts, and campaign content you upload to Whaps.
By using the Service, you grant Whaps a limited license to process this data solely to:
Deliver messages
Operate and improve the platform
Comply with legal obligations
8. Suspension and Termination
We may suspend or terminate your access to the Service if:
You violate these Terms
You fail to pay applicable fees
Your use poses a security, legal, or operational risk
Upon termination, your right to use the Service will immediately cease.
9. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis.
Whaps makes no warranties regarding:
Uninterrupted or error-free operation
Message delivery success rates
Fitness for a particular purpose
10. Limitation of Liability
To the maximum extent permitted by law, Whaps shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Issues arising from third-party platforms, including WhatsApp
Our total liability shall not exceed the amount paid by you to Whaps in the preceding billing period.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted with an updated effective date. Continued use of the Service constitutes acceptance of the revised Terms.
13. Contact Us
For questions regarding these Terms:
Whaps Support
Email: support@whaps.com
Website: https://www.whaps.com